SHOPPING GUIDE
It is guidance of shopping in TOP JIMMY.
Please check before purchasing goods.
Payment Method
決済方法について
■Credit Card
We accept Visa, MasterCard, JCB, AMEX and Diners.

■PayPal
We accept PayPal.
You will receive an e-mail regarding the payment via PayPal.
Please click the link to the PayPal website on the e-mail,
and settle the payment within 7 days.

Please also be reminded that if we cannot confirm receipt of your payment
to our PayPal account 7days after the above e-mail is sent, your order shall be
automatically cancelled.

An extra fee will add the amount to the occasion of transfer by the customer burden.

Any return or refund will not be accepted for overseas delivery
once order confirmation e-mail is sent out.
Customs Clearances and Duties
通関手続き、及び関税について
Import duties and taxes may be applied upon customs clearance into your country.
Please pay such costs directly to the delivery agents or the customs office upon delivery.
For details, please contact the customs office of your country.
Shipping /Delivery
お買い物、配送について
■ About delivery & shipping fees

1)Right after your order, an automatic reply will be sent to you.
Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.


2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.


3)Your ordered items will be shipped out only after your payment is received.

■Delivery Time
The delivery time is estimated to be approximately 3 business days after shipment.
Please understand there will be delays depending upon customs clearance and other various conditions of transportation.
■Delivery Method
After shipment is made, you will receive a tracking number by e-mail


EMS Tracking - http://www.post.japanpost.jp/int/ems/delivery/index_en.html

■Shipping Fees
The following chart contains EMS prices based on weight and destination to certain countries

 

Zone First Zone Second Zone Third Zone
Weight Asia Oceania, North America, Central America and the Middle East Europe South America and Africa
Up to 500g 1,400yen 2,000yen 2,200yen 2,400yen
Up to 600g 1,540yen 2,180yen 2,400yen 2,740yen
Up to 700g 1,680yen 2,360yen 2,600yen 3,080yen
Up to 800g 1,820yen 2,540yen 2,800yen 3,420yen
Up to 900g 1,960yen 2,720yen 3,000yen 3,760yen
Up to 1.0kg 2,100yen 2,900yen 3,200yen 4,100yen
Up to 1.25kg 2,400yen 3,300yen 3,650yen 4,900yen
Up to 1.5kg 2,700yen 3,700yen 4,100yen 5,700yen
Up to 1.75kg 3,000yen 4,100yen 4,550yen 6,500yen
Up to 2.0kg 3,300yen 4,500yen 5,000yen 7,300yen
Up to 2.5kg 3,800yen 5,200yen 5,800yen 8,800yen
Up to 3.0kg 4,300yen 5,900yen 6,600yen 10,300yen
Up to 3.5kg 4,800yen 6,600yen 7,400yen 11,800yen
Up to 4.0kg 5,300yen 7,300yen 8,200yen 13,300yen
Up to 4.5kg 5,800yen 8,000yen 9,000yen 14,800yen
Up to 5.0kg 6,300yen 8,700yen 9,800yen 16,300yen

* Please check the link provided below for more.
http://www.post.japanpost.jp/cgi-charge/index.php?lang=_en

Prohibited and Restricted Goods
輸入規制品、禁制品につきまして
■Items by Country
Policies regarding prohibited and restricted goods differ from each country of destination.
Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).
* Please contact EMS for information on other countries
Privacy Policy
プライバシーポリシー

Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.


Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.

Cancelation Policy
キャンセルについて
Please understand that we will not accept cancellation in any case for international orders.
* We will cancel your order if the payment had not been properly made until the due date.
Return and Refund Policy
返品・返金について
Any return or refund will not be accepted once order confirmation e-mail is sent out.
Consumption Tax
消費税について
We will not charge customers with Japan’s consumption tax.
However, consumption tax is included in the automatic reply e-mail (the e-mail sent immediately after your order completion), therefore, we will be sending you a “Thank You” e-mail mentioning the total order amount with the consumption tax excluded.